What is cognitive computing?
Cognitive computing uses computerized models to simulate the human thought process in complex situations where the answers may be ambiguous and uncertain. It overlaps with AI and involves many underlying technologies to power cognitive applications, including expert systems, neural networks, robotics, and virtual reality (VR).
Why use cognitive computing?
Cognitive computing learns and imitates the human thought process. It learns by studying patterns and suggests humans take relevant action based on its understanding. It doesn’t throw humans out of the picture, and its main aim is to assist humans in decision-making. It endows humans with superior grade precision in analysis while ensuring everything is in their control.
What are the benefits of cognitive computing?
The benefits of cognitive computing are as follows:
- Speeds up the data analysis with the help of robotic process automation (RPA) by collecting and analyzing the information effectively and provides accurate data analysis.
- Provides leaner & efficient business processes byanalyzing emerging patterns, spotting business opportunities, and taking care of critical process-centric issues in real-time.
- Improves customer interaction and experience with the help of robotic process automation by providing only relevant, contextual, and valuable information to the customers
Top 10 AI Use Cases in Telecom